Boku Payment Method - Retirement

Players currently using Boku can switch to another supported payment method at any time through their account settings. Available options include:

• •Credit or debit card
• •PayPal
• •Other supported local payment methods

We understand that changes to payment options can be inconvenient, and we appreciate your understanding as we continue to improve our payment systems, security, and overall purchasing experience. If you have any questions or need assistance updating your payment method, please contact our Player Support team. Thank you for your understanding and for being part of our community.

• •Q: What is happening to Boku as a payment method?
• •A: Boku (mobile carrier billing) will be removed as a payment option for purchases.
• •Q: When will Boku be removed?
• •A: Boku will be discontinued in line with our current payments roadmap from 17th of August 2026.
• •Q: Why is Boku being removed?
• •A: Boku is being retired as part of our payment optimisation efforts and due to changes in provider availability and long-term support.
• •Q: What purchases are affected?
• •A: This change only affects microtransactions (e.g. Bonds or in-game purchases).
• •Q: Does this affect my membership subscription?
• •A: No. Recurring payments and membership subscriptions are not affected.
• •Q: Can I still use Boku for existing purchases?
• •A: Once Boku is removed, it will no longer be available for new transactions.
• •Q: What payment methods can I use instead?
• •A: We support a wide range of alternative payment methods, including cards and other local payment options. Availability depends on your region.
• •Q: Will a replacement for Boku be added?
• •A: There is currently no immediate replacement planned, but we continue to explore alternative payment options for the future.
• •Q: Where will this be announced?
• •A: The change will be announced on our official website and communication channels.

The Jagex Team